I’m listening to Tim Ferriss’ Four Hour Work Week, and something he says aligns with what I’ve been thinking about… a lot. If not now, then when? And at what cost? So, as I’m going through my mid-life crisis (here’s…
Telling yourself you’ll do it tomorrow is how dreams die – Shane Parrish That line from my Brain Food newsletter by Shane Parrish, this morning made me stop mid-coffee. Not because it was profound, but because it was true. I’ve…
A self-assessment tool to consider what you know about yourself and what people do or don’t know about you is the Jahori Window. It was created in 1955 by psychologists Joseph Luft and Harry Ingham. They created it to visually…
I came across a statement in Jeff Sheehan’s Customer Experience Management: Field Manual the other day that has infected me like an earworm (one of those songs that will not get out of your head?). He wrote, “… The value…